Shipping policy

• SHIPPING

  • Custom Items: shipping will be determined on a case by case basis, and will be determined prior to starting the project.
  • Pre-Order Items: there will be an estimated shipping date listed in the item description.
  • Made to order: 14 day processing time
  • Ready to Ship: 3 business day processing time.
  • I do NOT ship partial orders. (EX: if you order a made-to-order and a ready-to-ship item, then the whole order will go out once the made-to-order item is ready)
  • Item types will be listed in the descriptions
  • ​I only ship on business days (M-F)
  
  

  ORDER STATUS

  • ​Please wait until after the full 14 day processing time before contacting me regarding the status of your order.
  
  

  LOST PACKAGES:

  • If your tracking information says that your package was delivered but it has not arrived please wait a few days, sometimes the USPS system is incorrect.
  • ​If your package never arrives please contact USPS as I have no control over the package once it is in USPS hands.
  
  

  INVALID ADDRESS

  • If a package is returned to me due to invalid address, then the customer is responsible for paying to reship the item.